FAQ

About Fïve

What is Fïve?
Fïve was born out of a plot twist — years spent working in TV, then a decision to leave it all behind for a life split between Spain and France. What stayed was an eye for what's worth capturing, now brought to curation instead of storytelling. Every piece in the collection is hand-picked, not designed from scratch, chosen because it deserves to be worn and lived in, not just looked at.

What's the Fïve philosophy?
Bold pieces. Bold you. Jewelry that keeps up with your day, not the other way around.

What makes Fïve different from other jewelry brands?
Every piece is stainless steel: hypoallergenic, sweat-proof, and water-resistant, so you never have to take it off before the gym, the beach, or a night out.

Materials & Quality

What material is Fïve jewelry made from?
All Fïve pieces are made from high-quality stainless steel — nickel-free, hypoallergenic, sweat-proof, and water-resistant.

Is it safe for sensitive skin?
Yes. Stainless steel is nickel-free, so it's a safe choice even if you usually react to cheaper metals or costume jewelry.

Will it tarnish, fade, or turn my skin green?
No. Unlike plated brass or cheap alloys, stainless steel doesn't oxidize or tarnish with normal wear, and it won't leave green marks on your skin.

Is Fïve jewelry waterproof?
It's water-resistant, meaning it can handle daily life — sweat, rain, hand-washing, a quick shower — without damage. It isn't designed for prolonged submersion (see care tips below).

Caring for Your Jewelry

How should I clean my Fïve jewelry?
Wipe gently with a soft, slightly damp cloth. For a deeper clean, use a small amount of mild soap, then dry thoroughly with a soft cloth before putting it away. Avoid abrasive cloths, brushes, or scouring products.

How do I clean pieces with stones or rhinestones (like Venin or N°06)?
Wipe around the stones with a soft dry cloth rather than soaking the piece. Avoid ultrasonic cleaners, which can loosen pavé settings over time.

It's water-resistant — do I still need to avoid water?
Water-resistant isn't the same as indestructible. For everyday wear (washing hands, light rain, sweat), you're fine. But we recommend taking your jewelry off before swimming, hot tubs, or long soaks — chlorine and salt water are harsher on gold-plated finishes and stone settings than fresh water, and repeated exposure will shorten how long a piece keeps its shine.

What else should I avoid?
Direct, undiluted contact with perfume, lotion, or hairspray can dull the finish over time — apply these first, let them dry, then put your jewelry on. Avoid wearing pieces during intense friction (gym equipment, heavy manual work) to prevent scratches.

How should I store my jewelry?
Store pieces flat and separated — a pouch, a jewelry box with individual compartments, or a lined tray all work well. Keeping pieces apart prevents scratching and tangled chains. Store away from direct sunlight and humidity when not in use.

Can I wear Fïve jewelry every day?
Yes — that's exactly what it's made for. Stainless steel is chosen specifically so you can wear your pieces daily without babying them.

Fit & Wearing

Do the ear cuffs require pierced ears?
No. Fïve ear cuffs are designed to wrap the ear without any piercing needed.

How do I know my ring size?
If you're unsure, we recommend measuring an existing ring that fits well (inner diameter) against a standard ring size chart, or visiting a local jeweler for a quick sizing. Reach out via our Contact page if you'd like help choosing a size.

Orders & Shipping

Where do you ship?
We ship across Europe and to the United States.

Is shipping free?
Yes — free shipping in Europe on orders over €80, and in the US on orders over $100.

Returns

What's your return policy?
We offer 14-day returns. Change of mind? No problem.

Payment

What payment methods do you accept?
Card, Apple Pay, PayPal, Klarna, Shop Pay, Google Pay, and more, shown at checkout.

Newsletter

Is there a discount for new customers?
Yes — join the Fïve community and get 10% off your first order.