FAQ
About Fïve
What is Fïve?
Fïve was born from a 180-degree turn — years spent working in television, then the decision to leave it all behind for a life split between Spain and France. What stayed was an eye for what deserves to be captured, now put to use in curation rather than storytelling. Every piece in the collection is hand-selected, not designed from scratch, chosen because it deserves to be worn and lived in, not just looked at.
What is Fïve's philosophy?
Bold pieces. Bold you. Jewelry that keeps up with your pace, not the other way around.
What sets Fïve apart from other jewelry brands?
Every piece is stainless steel: hypoallergenic, sweat and water resistant, so you never have to take it off before sport, the beach, or a night out.
Materials & Quality
What material is Fïve jewelry made from?
All Fïve pieces are made from high-quality stainless steel — nickel-free, hypoallergenic, sweat and water resistant.
Is it suitable for sensitive skin?
Yes. Stainless steel is nickel-free, so it's a safe choice even if you usually react to cheap metals or costume jewelry.
Does it tarnish, fade, or turn skin green?
No. Unlike plated brass or cheap alloys, stainless steel doesn't oxidize or tarnish with normal wear, and doesn't leave green marks on skin.
Is Fïve jewelry waterproof?
It's water-resistant, meaning it holds up to everyday life — sweat, rain, handwashing, a quick shower — without damage. It's not designed for prolonged immersion (see care tips below).
Caring for Your Jewelry
How do I clean my Fïve jewelry?
Gently wipe with a soft, slightly damp cloth. For a deeper clean, use a bit of mild soap, then dry thoroughly with a soft cloth before storing. Avoid abrasive cloths, brushes, or scrubbing products.
How do I clean pieces with stones or rhinestones (like Célia or Léa)?
Wipe around the stones with a soft, dry cloth rather than soaking the piece. Avoid ultrasonic cleaners, which can loosen pavé settings over time.
It's water-resistant — should I still avoid water?
Water-resistant doesn't mean indestructible. For everyday use (handwashing, light rain, sweat), you're fine. But we recommend removing your jewelry before swimming, hot tubs, or prolonged baths — chlorine and salt water are harsher than fresh water on gold-plated finishes and settings, and repeated exposure will shorten how long the piece's shine lasts.
What else should I avoid?
Direct, undiluted contact with perfume, lotion, or hairspray can dull the finish over time — apply them first, let them dry, then put on your jewelry. Avoid wearing your pieces during high-friction activities (sports equipment, manual work) to prevent scratches.
How should I store my jewelry?
Store pieces flat and separated — a pouch, a jewelry box with individual compartments, or a lined tray all work well. Separating pieces prevents scratches and tangled chains. Store away from direct light and humidity when not wearing them.
Can I wear my Fïve jewelry every day?
Yes — that's exactly what it's made for. Stainless steel is chosen specifically so you can wear your pieces daily without any special precautions.
Sizing & Wear
Do ear cuffs require pierced ears?
No. Fïve ear cuffs are designed to fit the ear with no piercing needed.
How do I know my ring size?
If you're not sure, we recommend measuring an existing ring that fits you well (inner diameter) against a standard size guide, or stopping by a local jeweler for a quick fitting. Contact us via our Contact page if you'd like help choosing a size.
Orders & Shipping
Where do you ship?
We ship throughout Europe and the United States.
Is shipping free?
Yes — free shipping in Europe from €80 spent, and in the United States from $100 spent.
Returns
What is your return policy?
We offer 14 days to change your mind. Changed your mind? No problem.
Payment
What payment methods do you accept?
Card, Apple Pay, PayPal, Klarna, Shop Pay, Google Pay, and more, shown at checkout.
Newsletter
Is there a discount for new customers?
Yes — join the Fïve community and get 10% off your first order.
